CONTACT OUR CUSTOMER SERVICE

You can send both gold and silver to us. For example, you can distinguish between silver and nickel silver by their hallmarks. Nickel silver (marked as ALP or UH) are non-precious metals.

We also evaluate gemstones and may make a purchase offer for them. If you prefer, we can return the stones to you. We do not remove stones from silver items.

Our evaluation will determine whether your items are precious or non-precious metals.

You can send the items in a larger box and tape our envelope to the outside. 

Your bank account number can only be used to DEPOSIT money into your account. You can also provide your bank details over the phone or by email if you prefer.